Shipping and Handling
Where do you ship?
We currently ship to anywhere within the United States.
How much does shipping cost?
We charge a $12.99 flat fee for shipping and handling, for anywhere in the United States.
Posters, pamphlets, mugs will be shipped separately.
How long will it take for my order to arrive?
We ship out the purchased items within 3-5 business days. Delivery times may vary, but standard domestic (US) takes 1-3 business days after we ship them. We will send you a tracking number once the items are shipped.
Can items be shipped to multiple addresses?
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to multiple addresses, place a separate order for each shipping address.
I’ve put the wrong address. How can I fix it?
Email us as soon as possible at email@example.com with your order number and the correct address. We can update your address as long as your order hasn’t already shipped. Unfortunately, once your order has shipped, we are unable to make any changes. Please be sure to check your shipping details prior to submitting your order.
What should I do if my order doesn’t arrive?
If you haven’t received your items more than a week after placing your order, please check the delivery status via the tracking link provided in your shipping confirmation email, or write to us at firstname.lastname@example.org. While we are not responsible for items that are lost or stolen, you can email us and we will try to help figure it out. Please include your order number in the subject line.
Returns & Cancellations
Can I cancel my order?
Once an order is placed, it may not be possible to cancel an order. If you would like to make any change, please email us as soon as possible at email@example.com and include your order number in the subject line. We may be able to make changes including cancellation as long as the order hasn’t already been processed.
Can I return my order?
We do not accept returns. If you have an issue, please email us at firstname.lastname@example.org within 30 days of placing your order and we will try our best to find a solution. Please include your order number in the subject line.
How long does the refund take to process?
It typically takes 5 to 7 business days for a refund to be credited back to your account. We can only issue a refund to the original payment method.
We reserve the right to cancel any fraudulent or suspicious orders.
Effective Date: november 17, 2022